No-Ads upgrade paid but ads displayed

• 

  tallbloke · Member · Dec 24, 2012 at 1:35 pm

  • Copy link
  • Add topic to favorites

  I pay for the no ads upgrade annually. Today, ads have started appearing on my site. Why is WordPress breaking the contract?

  The blog I need help with is: (visible only to logged in users)

• 

  notawoodpecker · Member · Dec 24, 2012 at 1:37 pm

  • Copy link

  What type of ads are you seeing and where are they placed?

• 

  tallbloke · Member · Dec 24, 2012 at 1:39 pm

  • Copy link

  Headline banner ads and left sidebar top

• 

  tallbloke · Member · Dec 24, 2012 at 1:43 pm

  • Copy link

  Also, words used in my post text are appearing with underlining and are hyperlinked to more ads.

• 

  notawoodpecker · Member · Dec 24, 2012 at 1:45 pm

  • Copy link

  Those are not inserted by WP. You have a contaminated browser add-on, extension or toolbar, or possibly some kind of AdWare or Malware.

  Disable all such add-ons and try again. You may have to run one or more security scans.

• 

  tallbloke · Member · Dec 24, 2012 at 1:47 pm

  • Copy link

  Hmmm, I just completed a chrome browser update, I’ll check it out, thanks.

• 

  tallbloke · Member · Dec 24, 2012 at 2:00 pm

  • Copy link

  Google enabled a plugin called ‘coupon companion’ on my browser when it updated. I’ve removed it and the issue is resolved, thanks for your help.

• 

  notawoodpecker · Member · Dec 24, 2012 at 2:08 pm

  • Copy link

  Google enabled a plugin called ‘coupon companion’ on my browser when it updated.

  Best to check things out before making accusations of breech of contract.

• 

  tallbloke · Member · Dec 24, 2012 at 2:54 pm

  • Copy link

  I accept your admonition and apologize to WordPress for jumping to a conclusion. In my defence, I noticed another user was having a similar problem before I posted, and that the ads promoter was using the same system as a non-ad-free wordpress site I visit.