NO ADS upgrade purchased, but still seeing ads on the blog.

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  sweethollowalmanac · Member · Sep 13, 2012 at 11:54 pm

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  I have purchased the NO ADS upgrade, and it has been active for months, but I just found out that readers are still seeing ads on my blog!
  Blog url: http://sweethollowalmanac.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 13, 2012 at 11:57 pm

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  They are using browser add-ons and/or browser extensions that are resulting in the display of ads. They need to disable all their browser add-ons and extensions and the ads will be gone.

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  goodcircuits · Member · Sep 14, 2012 at 1:00 am

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  I’m having the same problem. There are no add-ons or extensions in my browser. I’ve tried several different browsers! I see ads on http://sweethollowalmanac.wordpress.com/

  The ads won’t go away from my blog either http://goodcircuits.com

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  raincoaster · Member · Sep 14, 2012 at 1:05 am

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  Do you have the Word Ads upgrade? That’s what it looks like. You can’t have both No Ads and Word Ads active.

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  sweethollowalmanac · Member · Sep 14, 2012 at 1:47 am

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  No, I don’t have the Word Ads upgrade.

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  raincoaster · Member · Sep 14, 2012 at 2:15 am

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  The only ad I see is the one that Word Ads uses.

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  sweethollowalmanac · Member · Sep 14, 2012 at 4:00 am

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  Aha! I was looking at my upgrade settings, where I have the No Ads upgrade active. There’s no “upgrade” option for Word Ads, but apparently there is a Word Ads menu under Settings. I set it to show no ads and the ads have disappeared.

  Thanks!

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  raincoaster · Member · Sep 14, 2012 at 5:09 am

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  You’re welcome.