No cancel button on upgrades page
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The upgrades support page claims there should be a cancel button/link next to each of my upgrades. But, on my My Upgrades page there are no such buttons/links.
To add to the confusion, the domains settings page helpfully suggests, “Please contact support if you wish to delete a registered domain.” When I click on the “contact support” link I arrive at a page that apologizes for only offering support to those who have purchased upgrades. Well, I have purchased upgrades, but there is no contact form for me to request a domain deletion.
I’m stuck. Please help.
The blog I need help with is: (visible only to logged in users)
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There are no upgrades or transactions under your account.
You’ll need to be logged in as the account which purchased the upgrades in order to cancel them.
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Doh! I get it now. Thanks for the dope-slap, macmanx.
Just in case it helps anyone else out, I have to say that it is confusing that 2 upgrades are listed on the Store/My Upgrades page even though they were purchased by a different account, thus apparently not mine. I now see the “Purchased by” field is the clue to whose upgrades they are.
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You’re welcome!
And, thank you for pointing out that confusion! We’ll see what we can do about clearing that up.
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