No cannot access to my website

• 

  adminnomada · Member · Jan 6, 2017 at 6:09 pm

  • Copy link
  • Add topic to favorites

  No cannot access to my website, i have trying access with the domain but appear a message 500 and 503. Also access in my profile of wordpress, the page of configuration say these: ‘There was an error retrieving your site settings. Make sure your jetpack is up to date’, and a i checked this function but send me this message ‘Error fetching plugins’.
  I hope that you can help me with this problem.
  Thank´s

  The blog I need help with is: (visible only to logged in users)

• 

  eallas · Member · Jan 6, 2017 at 6:12 pm

  • Copy link

  Howdy adminnomada!

  It seems that your site (http://www.revistanomada.com/) is not hosted on WordPress.COM. Your site is hosted on Dreamhost with a software install of WordPress.ORG which means that it is not applicable to this forum.

  It would be better suited for you to ask this question at https://WordPress.org/support/ for a more accurate answer. If you don’t have a WordPress.ORG account you’ll need to create one. Your WordPress.COM account won’t work there.

  Also, you can read the differences of WordPress.com and WordPress.org.

  If you need any further assistance, let me know. Thank you for your understanding!

• 

  adminnomada · Member · Jan 6, 2017 at 7:08 pm

  • Copy link

  Can you give me the URL for the forum Dreamhost please? Thank you.

• 

  eallas · Member · Jan 6, 2017 at 7:13 pm

  • Copy link

  Hey again!

  You can ask questions at https://discussion.dreamhost.com/ or send a support contact ticket at https://www.dreamhost.com/support/. Good luck!