no cog
-
no cog appears on my upgrade page
The blog I need help with is: (visible only to logged in users)
-
I am trying to change my credit card for billing. No cog appears in my upgrade window. How can I change my credit card info????
-
Hello there,
The sole owner of any blog is the person with the username account who registered the blog, who is the original Admin of the blog, and who purchased the upgrades for the blog. That blog owner can login and update credit card information at > Dashboard > Store > My Upgrades.
http://en.support.wordpress.com/change-credit-card-details/ -
Thank you!
The person who set it up turned it over to me. I am the sole owner. I was able to change the credit card last year, so not sure what changed? Thanks again for your info! -
Do you mean that the blogs original owner transferred the blog to your username account buy using this process?
http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-accountAre you able to log in and navigate to Dashboard > Store > My Upgrades and update credit card information?
-
I can do everything but update credit card. I’m contacting the original owner, hoping he can shed some light.
Thanks again for your help! -
Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and associated email address. Below is what the blog’s owner must do to transfer the blog to your username account.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or transfer the blogs and the upgrades to another username account.
To transfer a blog from one username account A to another username account B you must first log in under the username account A that owns the blog you want to transfer to the other username account.
Then you add the other username account B as an Admin of the blog.
adding users http://en.support.wordpress.com/adding-users/
user roles http://en.support.wordpress.com/user-roles/Then you A can use this process to transfer the blog to that username account B instead http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
-
-
- The topic ‘no cog’ is closed to new replies.
WordPress.com Forums 