No comment notification on a blog I follow

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  notserfsyet · Member · Jun 16, 2015 at 12:34 am

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  I regularly interact with a blog and usually get notification about follow up comments and replies to my comments. That suddenly stopped. Is it the blog I follow or my gmail?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 19, 2015 at 5:29 pm

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  I do not know. Are you using Gmail? https://en.support.wordpress.com/email-notifications/gmail-issues/

  Read also: https://en.support.wordpress.com/email-notifications/

  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Jun 19, 2015 at 5:31 pm

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  P.S. You failed to post the URL. Please provide it now.

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  brookedot · Member · Jun 19, 2015 at 6:05 pm

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  Hi notserfsyet,

  Are you talking about email notification or new comments or notifications from the masterbar (the black toolbar at the top)

  Also are you getting some notifications just not all or no notifications at all?

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  notserfsyet · Member · Jun 19, 2015 at 6:14 pm

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  http://www.invisibleserfscollar.com/

  Is the blog I am speaking of. I get email notification when a new post appears, but no longer receive email notices when the author replies to me or when others comment. It stopped occurring a few weeks ago.
  yes, I use gmail.

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  brookedot · Member · Jun 22, 2015 at 6:53 pm

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  Hi notserfsyet,

  Thanks for posting the link. That site is a self-hosted WordPress site using the free and open source software found at WordPress.org. For notifications to work the owner of the site must have the Jetpack plugin installed on their site with the Notifications Module active.

  You will also want to make sure you check the box when you leave a comment requesting you get email notifications:
  https://cloudup.com/ilLfjEF0lRb

  Lastly, you can check which posts you are subscribed to from your Subscription settings:
  https://subscribe.wordpress.com/?option=comments

  I would recommend checking with the site author to see if they are using Jetpack or some other notification system. If they need help with Jetpack have the reach out to us at https://jetpack.me/contact-support/

  If they need help with another notification plugin have them check with the author of that plugin.