No confirmation email

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  bakej180311 · Member · Jun 3, 2015 at 7:50 am

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  Hi there I don’t seem to be getting a confirmation email. My email address is (email visible only to moderators and staff). Thank you.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Jun 3, 2015 at 11:42 am

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  Have entered your email address correctly?
  Have you checked your email’s spam folder?

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  ariwinokur · Member · Jun 3, 2015 at 10:23 pm

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  Please make sure to check your spam folders. If you are using Gmail with tabs, be sure to check them all as well.

  I have tagged this thread so that it can be addressed by a staff member. Please make sure you are subscribed to this thread so that you know when the staff member responds. You can subscribe by clicking the “Subscribe to Topic” link on the right.

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  bakej180311 · Member · Jun 4, 2015 at 9:18 am

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  Thank you for your replies. I have double checked email address and spam folder. I will wait for a response from a staff member. Many thanks

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  rachelmcr · Member · Jun 4, 2015 at 11:55 am

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  Hi there,

  Can you please contact your email provider to make sure nothing is wrong with your account? The emails WordPress.com is sending to that email address are being rejected by your email provider, which is why you aren’t receiving them.

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  bakej180311 · Member · Jun 9, 2015 at 8:15 am

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  Could you let me know what the error message is so I can let my email provider know. Thank you

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  rachelmcr · Member · Jun 9, 2015 at 9:29 am

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  The error message is “Recipient not known.” If your email provider needs any more details about the rejected emails, please let me know!