No Confirmation Email

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  littleblueabode · Member · Jun 23, 2017 at 5:48 am

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  Hi,

  I’ve just started a new blog and my account needs verifying. I’m not receiving the confirmation email to my registered email address and I have tried to resend it multiple times. I have checked my spam and there is nothing in there.

  Can an admin please assist?

  The blog I need help with is: (visible only to logged in users)

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  staff-frank · Staff · Jun 23, 2017 at 6:20 am

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  Hi,

  Please go to https://wordpress.com/me/account to check the email address. The verification e-mail should have been sent to that e-mail address.

  If you still need staff assistance, you can add the tag “modlook” to this thread and someone will respond as soon as they are available.

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  littleblueabode · Member · Jun 23, 2017 at 6:50 am

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  Thanks, have added the tag “modlook” as I have already double checked that it’s sending to the correct email.

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  staff-doublebassd · Staff · Jun 23, 2017 at 6:53 am

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  Hi there,

  There is a glitch in our system that prevented you from receiving the activation e-mail from us. We apologize for the inconvenience. However, I have fixed the issue on our end, so you should be ready to go. Let me know if you have any questions.

  Thanks!