No Confirmation Email

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  charlesbyrnes · Member · Jan 9, 2018 at 5:29 pm

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  Hi, I did not received my confirmation email. I have already added the lists of emails to whitelist and even changed password, but still no email.

  Hope you can help me as soon as you can. Thank you!

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Jan 9, 2018 at 5:33 pm

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  Have you checked the spam box to see if the email lands there?

  I see that the “modlook” tag is added to this forum topic. One of the WordPress.com Happiness Engineers should be able to help to check if the email is sent to your email inbox properly.

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  gemmacevans · Member · Jan 9, 2018 at 5:39 pm

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  Hi charlesbyrnes,

  Our system shows an activation email was successfully sent to the email address on your Account Settings page. If you haven’t done so already, please follow @strikebuy’s suggestion to check your spam and social folders.

  If you aren’t able to find the email there, just reply to me here.

  Thanks!

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  aaronphillipsvoice · Member · Jan 9, 2018 at 6:09 pm

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  I, too, am having issues with the confirmation email for aaronphillipsvoice.wordpress.com and email address (email visible only to moderators and staff) please help

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  gemmacevans · Member · Jan 9, 2018 at 6:43 pm

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  Hi aaronphillipsvoice,

  Please start a new thread for your question and tag it with modlook so we can look at your account.

  Thanks :)

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  charlesbyrnes · Member · Jan 9, 2018 at 8:16 pm

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  Hi, I have already checked my spam but I got no email

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  gemmacevans · Member · Jan 10, 2018 at 9:02 am

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  Hi charlesbyrnes,

  Thanks for checking, I’ve sent an email to the address on your account and will follow up with you there about the next steps.

  Let me know if it doesn’t come through.

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  leahriffell · Member · Jan 24, 2018 at 5:57 pm

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  modlook

  I am also having the same issue with leahriffell.com. I never received a confirmation email tied to the admin in account settings – checked spam, social, tried restarting the process, etc. Please help!

  Thank you!

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  gemmacevans · Member · Jan 24, 2018 at 6:49 pm

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  Hi leahriffell,

  The email address for your account was verified 2 days ago, so there is nothing more you need to do there :)