no confirmation email

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  creativedigitalheritage · Member · Jan 26, 2018 at 6:01 pm

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  hi there just trying to set up my blog but havent recieved a confirmation email.

  Ive checked the spam folders etc and request a new confirmation email be sent but still nothing

  Kind Regards

  Chris

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 26, 2018 at 6:04 pm

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  Will you please confirm that the email address here https://wordpress.com/me/account is correct?

  If you cannot locate the email verification check your email client spam filter, and if you use gmail or google apps please consult these guides:
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you are not successful you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  creativedigitalheritage · Member · Jan 26, 2018 at 6:32 pm

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  I cant seem to add the tag without starting a new thread. But yes email is correct.

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  timethief · Member · Jan 26, 2018 at 6:36 pm

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  I added the tag for you, not to worry.

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  staff-doublebassd · Staff · Jan 26, 2018 at 6:48 pm

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  Hi there,

  There is a glitch in our system that prevented you from receiving the activation e-mail from us. We apologize for the inconvenience. However, I have fixed the issue on our end, so you should be ready to go. Let me know if you have any questions.

  Thanks!

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  creativedigitalheritage · Member · Jan 26, 2018 at 7:09 pm

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  Thankyou!

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  staff-doublebassd · Staff · Jan 26, 2018 at 7:25 pm

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  Anytime!

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  staff-zinnia · Staff · Jan 27, 2018 at 1:34 pm

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  Marking this resolved.

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  formlesspoet · Member · Jan 28, 2018 at 2:57 am

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  I’ve just tried to create an account so I could ask some questions at WP support, but I’m experiencing the same problem. I’m never getting the confirmation email.

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  formlesspoet · Member · Jan 28, 2018 at 2:58 am

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  I also can’t seem to login using the same login I use to manage my WP site.

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  gemmacevans · Member · Jan 28, 2018 at 9:44 am

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  Hi formlesspoet,

  The email address for your formlesspoet account was verified several weeks ago. If you need help logging into an account, please use this link to start a new thread for your question and tag it with modlook.

  We’ll be happy to help you there.

  Thanks!

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  formlesspoet · Member · Jan 28, 2018 at 12:52 pm

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  I have an odd thing occurring where I started my blog, just to see what it would look like, at wordpress.com, then decided to install WordPress at my site and go from there. I ended up creating the second site under one account, but somehow managing under another–the one that I used to create the first have-a-look-see blog at wordpress.com.

  I absolutely was not able to use the forum using formlesspoet or wornways or the email I used to setup each of the two blogs. But, then something clicked and now I’m finally in using wornways.

  A lot of hoops.

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  gemmacevans · Member · Jan 28, 2018 at 6:12 pm

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  Hi formlesspoet,

  I ended up creating the second site under one account

  The formlesspoet account you have contacted us from owns one site, creativedigitalheritage.wordpress.com. Can you send me a link to the second site you are referring to?

  I absolutely was not able to use the forum using formlesspoet or wornways or the email I used to setup each of the two blogs.

  You are currently posting from the formlesspoet account, not wornways.

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  formlesspoet · Member · Jan 29, 2018 at 1:18 am

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  The original person to open this thread has the site you’re talking about. I just commented as I looked for a solution to my own problem. Things are working for me right now, though I don’t think they’re working as they’re supposed to.

  For instance, here I post as “formlesspoet” (which own’s formlesspoet.wordpress.com and apparently mochinet.com/FormlessPoet/ as well). But when I go to post in WP’s plugin support forums, the account I end up posting under is “wornways”. Not logging out and back in. Each WP site is treating my arrival differently.

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  formlesspoet · Member · Jan 29, 2018 at 1:20 am

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  Here’s a post of mine at wordpress.org: https://wordpress.org/support/topic/modified-your-plugin-to-allow-me-to-change-ogtitle-in-the-post/

  You’ll see it’s posted by “wornways”.

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  akumarjain · Staff · Jan 29, 2018 at 3:17 am

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  @formlesspoet

  Here’s a post of mine at wordpress.org: https://wordpress.org/support/topic/modified-your-plugin-to-allow-me-to-change-ogtitle-in-the-post/

  WordPress.com and WordPress.org don’t share user database. On WordPress.com you have @formlesspoet username while on WordPress.org you have @wornways username.

  WordPress.com and WordPress.org are separate and can be confusing. More about the difference can be seen on https://en.support.wordpress.com/com-vs-org/

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  formlesspoet · Member · Jan 29, 2018 at 3:38 am

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  Oho! Thanks for clearing that up for me!

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  13starsenterprise · Member · Jan 29, 2018 at 4:31 am

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  I’m still waiting … days … for my confirmation email.

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  akumarjain · Staff · Jan 29, 2018 at 5:25 am

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  You’re welcome @formlesspoet

  @accountscolonymediacompanycom, you have posted your question in a separate thread. Please wait for someone from the support team to respond to you there. Please do not post in threads started by other users.

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  gemmacevans · Member · Jan 30, 2018 at 9:22 am

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  Hi accountscolonymediacompanycom,

  I can see you have received replies in your other threads — we’ll follow up with you there so we can continue helping the original poster of this thread if they need it.