No Confirmation Email

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  aleespogroup · Member · Feb 6, 2019 at 10:00 pm

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  In general settings and User, I am trying to change my email address but I am not receiving a confirmation email.

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  aleespogroup · Member · Feb 6, 2019 at 10:25 pm

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  modlook

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  kokkieh · Staff · Feb 7, 2019 at 7:17 am

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  Hi there,

  I don’t see any email change requests in the logs for the aleespogroup account, so the email change is not even being submitted to our servers.

  Please clear your browser cache, or see if it helps to use a different browser.

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  aleespogroup · Member · Feb 7, 2019 at 4:17 pm

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  I am currently trying to change it from the AWS Dashboard under User. I am trying to put an email for information to be sent from my website. It says that the email has been sent and it waiting for confirmation but there is no email in my inbox.

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  aleespogroup · Member · Feb 7, 2019 at 4:24 pm

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  I have tried changing browsers but still no email in my inbox.

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  aleespogroup · Member · Feb 7, 2019 at 5:41 pm

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  Modlook

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  supernovia · Staff · Feb 7, 2019 at 9:00 pm

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  Hi,

  from the AWS Dashboard under User

  AWS like Amazon Web Server? If so can you contact them for help? These forums are for the sites hosted by WordPress.com.

  If you need more help, please send a link to the page you’re requesting the change from. We’ll point you in the right direction from there.

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  supernovia · Staff · Feb 7, 2019 at 9:00 pm

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  Also noting, no need to add “modlook” posts; once staff has replied, we’ll see your replies going forward.