no confirmation email, already started posting

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  bettybueno · Member · Nov 15, 2016 at 4:22 pm

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  no confirmation email, already started posting on http://www.thenewhamburger.com please help!

  no email in spam no nothing!

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Nov 16, 2016 at 1:26 pm

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  Hi there,

  Your account is already activated, so there is nothing more you need to do.

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  bettybueno · Member · Dec 1, 2016 at 4:45 pm

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  Dear kokkieh,

  I still get the warning that there is issues with my website, and now i cant even open it anymore :( says DNS address could not be found! i paid 100 euros for that please help

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  kokkieh · Staff · Dec 2, 2016 at 8:58 am

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  Right. I thought you had meant the account activation email, but it looks like you were speaking of the domain verification email, correct?

  It looks like you made a type with your domain’s contact email. It shows an address @mail.com instead of @gmail.com like your WordPress.com account, and that has lead to your domain being suspended.

  Can you please go to this link to update the email:

  https://wordpress.com/domains/manage/thenewhamburger.com/edit-contact-info/thenewhamburger.com

  After you do that you should receive a new verification email at the correct address, and the domain should start working again as soon as you do that.

  Let me know if you run into any trouble.

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  bettybueno · Member · Dec 2, 2016 at 10:10 pm

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  oh dear! i completely didn’t see the typo, so sorry for that silly mistake. now i finally received the email, verified everything, and i still get the same ‘issues with… ‘ message and the website is not loading, still says the server’s DNS cannot be found :(

  Thank you for all your help!

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  bettybueno · Member · Dec 3, 2016 at 9:54 am

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  ohhh it works now!!!!

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  kokkieh · Staff · Dec 4, 2016 at 9:40 am

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  I can confirm your domain is now verified and active. It just needed some time to update before :)

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  beardedgeezer · Member · Dec 25, 2016 at 12:20 am

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  hello i don’t seem to receive the domain confirmation email and i know i made a typo at first when i typed in my email for my domain
  any ideas

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  kokkieh · Staff · Dec 25, 2016 at 7:34 am

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  @beardedgeezer,

  Is this for beardedgeezer.com? That domain is showing as active and verified to me. You can view the contact email address and change it if needed here:

  https://wordpress.com/domains/manage/beardedgeezer.com/edit-contact-info/beardedgeezer.com

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  beardedgeezer · Member · Dec 25, 2016 at 10:49 am

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  Thanks brother I got it sorted thanks a lot for your help.cheers!

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  kokkieh · Staff · Dec 25, 2016 at 1:00 pm

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  Thanks for letting me know :)

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  customfoamcreations · Member · Jan 2, 2017 at 9:28 pm

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  Hey can some one please have a look at my site? I still have not recieved the verification email either. the site is. https://customfoamcreations.com/

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  kokkieh · Staff · Jan 3, 2017 at 8:05 am

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  @customfoamcreations

  Your domain email is already verified. If you use the same email for your domain that you use for your WordPress.com account we can usually auto-verify your domain contact info, and it looks like that’s what happened in this case. You don’t need to do anything else.