No country recorded issue

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  hpheng · Member · Aug 3, 2021 at 1:01 pm

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  Hi! I found out my WordPress showed no country recorded for a week now even though there are views and visitors everyday. Is there any solution(s) for this? Thank you!

  Site: (email visible only to moderators and staff).
  WP.com: Yes
  Correct account: Yes

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  helper-heroponriki · Member · Aug 5, 2021 at 4:38 pm

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  Hi there!

  We’re going to look into this to see what might be happening here. I can’t give an ETA as to when we’ll have an answer, but we’ll update you here once we have more information.

  Thanks!

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  supernovia · Staff · Aug 6, 2021 at 3:46 am

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  Just letting you know we’re still digging into this. Thanks for your patience!

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  hpheng · Member · Aug 6, 2021 at 11:53 am

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  Thanks everyone for the efforts and updates! I greatly appreciate them!

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  hpheng · Member · Aug 6, 2021 at 12:05 pm

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  As for now, I noticed that the number of views is not tally and consistent with the number shown at the countries column. I’m thinking if it is possible for viewers to use some plugin to hide their country location so it won’t appear on my stat?

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  helper-heroponriki · Member · Aug 6, 2021 at 3:22 pm

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  With the trend to blocking third party cookies and tracking cookies, it may very well include that geolocation information as something that is being masked.

  But, we’ll wait to hear back from the development team with a more accurate answer. :)