No "Domain Administration" available in Store -> Domains
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Hey guys, I could use some help. I have my domain registered with WP.com and want to transfer it away (so I can do some additional stuff with subdomains). I intend to still have it pointed at my blog, just change the registrar. It was originally registered by me on WP.com; there are no other admins or users or anything involved. The entire blog is hosted with WP.com; there’s no external host or anything else either.
The domain in question is http://brightstrangethings.com
The WP blog address is http://brightstrangethings.wordpress.comI’ve been following the directions in the help docs, but there is no “Domain Administration” link available at all from my dash in Store -> Domains. I’ve uploaded a screenshot of my Domains page, in case that might be helpful:
http://i.imgur.com/IUSBh5K.pngI’m a bit flummoxed, can anybody help? Am I just missing something obvious?
The blog I need help with is: (visible only to logged in users)
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The reason you can’t see it on brightstrangethings.wordpress.com is because you purchased the domain under redroanchronicles.wordpress.com and then added a site redirect to brightstrangethings.wordpress.com.
I can move the domain to brightstrangethings.wordpress.com, but because of your unusual redirect structure, I’m not sure what will happen. I’m happy to give it a try for you and see if we can sort it out.
Alternately, if you delete your site redirect, you should be able to access your domain admin area on this page:
https://redroanchronicles.wordpress.com/wp-admin/paid-upgrades.php?page=domains
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Well, I’m the one who set it up, so it just stands to reason that it’ll be more complicated than it needs to be. That’s like a theme of my life. :D I hadn’t even realized the domain was under the other account, now I feel extra silly.
The redroanchronicles one is my old blog; I redirected it to the new one and was just thinking I should get rid of the old one altogether now that all the search engine links have updated and whatnot. I think I’ve just successfully moved the domain to the brightstrangethings account (although it’s now appearing on my “Domains” page twice), and can I then just get rid of redroanchronicles entirely without like… breaking everything? :D
I tried to delete the redirect and got this message:
“You do not have permission to delete redirects for this blog. Make sure you are logged in as the same user used to purchase the redirect. Please contact support for further help.”
I don’t have another account to be logged in from, but I have changed my username since I first set everything up so maybe that’s confusing it? Since I tried it the forwarding seems to have disappeared though so… I think it worked? :D -
Oh, and the “Domain Administration” link is totally showing up now, so my original problem is completely solved, thank you! :)
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Oh that’s great! I’m glad you got it working.
Please let me know if you run into any further issues with this.
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