NO E-mail was sent..

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  monalisa002 · Member · May 26, 2017 at 6:32 am

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  I was trying to get a profile picture on my Kahoot! account but unfortuanitly the Gravater stopped responding. It says an email was sent after I am done with signing in to Gravater but it’s not true.No email has been sent.

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  geoffreyshilling · Member · May 26, 2017 at 9:12 am

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  Aloha monalisa002, Have you checked to make sure the email didn’t end up in your spam/junk mail folder? If you are using Gmail or Google Apps, here are some other things to check:
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you still cannot find the email, you can add the modlook tag to this thread so a staff member can assist you.

  Learn more about getting a moderator/staff reply for your questions:
  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  otpidusprime · Member · May 26, 2017 at 9:13 am

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  Hello @monalisa002
  Sometimes a WordPress.COM glitch prevents you from receiving the confirmation email. So, I am tagging this thread for staff attention. Please be patient, someone from the staff will be here to assist you soon.

  Meanwhile you can do these:
  1. Check the spam folder of your inbox.
  2. If you are using gmail please check the Updates, Social and the Promotions tab as well.
  3. Make sure you have typed in the correct email address.

  Thanks! 🙂

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  gemmacevans · Member · May 26, 2017 at 9:28 am

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  Hi monalisa002,

  I’ve sent an email to the address on your account, I’ll follow up with you there about the next steps. Please let me know if the email doesn’t reach you.

  Thanks!