No Email Confirmation Received

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  clingmodo · Member · Jun 9, 2017 at 10:27 pm

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  Hello,

  I signed up for wordpress a few weeks ago. Unfortunately I’ve yet to receive my account confirmation email and I’ve tried resending it multiple times from my account settings. I’ve verified my email is correct but there must be something missing.

  My wordpress is http://modopublisher.wordpress.com

  Thanks,
  Chia

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 9, 2017 at 10:36 pm

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  The first step is verifying that you entered the correct email address on your accounts page. Please confirm that the email address here https://wordpress.com/me/account is correct.

  If you cannot locate the email activation/verification/confirmation check your email client spam filter, and if you use gmail or google apps please consult these guides:
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you cannot locate it then type modlook into the sidebar tags on this thread for Staff help. Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  clingmodo · Member · Jun 9, 2017 at 10:39 pm

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  I am receiving the forum email notifications from wordpress ((email visible only to moderators and staff)) but not the confirmation ones.

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  gemmacevans · Member · Jun 10, 2017 at 10:03 am

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  Hi clingmodo,

  I’ve sent an email to the address on your account. I’ll follow up with you there about the next steps. Please let me know if you don’t receive it.

  Thanks!

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  clingmodo · Member · Jun 12, 2017 at 3:03 pm

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  Hi gemmacevans,

  Thanks for helping. I did see the email notification from your forum posting but I did not see any other emails that you might have sent.

  Let me know what you think are our next steps. Thanks!

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  gemmacevans · Member · Jun 12, 2017 at 4:34 pm

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  Hi Chia,

  Please check your spam folder and add [email redacted] to your address book. Once you’ve done that I will resend my email.

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  clingmodo · Member · Jun 12, 2017 at 5:44 pm

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  Hi Gemmacevans,

  I did check my spam folder and still nothing in there. I did add [email redacted] to my address book so hopefully that will do it.

  Thanks again. I appreciate the help.

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  gemmacevans · Member · Jun 13, 2017 at 8:38 am

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  Hi Chia,

  Thanks for doing that, I’ve resent the email to you. Let me know if it doesn’t arrive :)

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  mindmeta · Member · Jun 13, 2017 at 9:16 am

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  Hi,

  I just signed up a few minutes ago and I’m also not receiving the verification email. I have checked the spam folder, clicked on resend the verification email button, several times and refreshed my mailbox again and again. But I can’t verify my email address and hence publish my post.

  I have verified my email address – it’s correct. I even copy/pasted it from my email account but no verification email so far.

  Please help!

  Thanks

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  mindmeta · Member · Jun 13, 2017 at 10:12 am

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  No email so far. Any help?

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  gemmacevans · Member · Jun 13, 2017 at 3:06 pm

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  Hi mindmeta,

  I’ve contacted you by email. If you don’t receive it, please start a new thread and tag it with ‘modlook’.

  Thanks!