No email for WordPress account. How do I do password retrieval?

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  veronicashannon · Member · Jun 3, 2020 at 5:04 am

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  I have a separate WordPress account which I use regularly. Not related to this account at all. Today while logging in to my regular WordPress, it told me to strengthen my password. I put in my username for the system to send a new password to my email… without realizing that I apparently do not have an email on file for that account. It’s just my username. So I didn’t get the email with new password info and now I’m unable to sign in with my regular password. Please help!!

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  mesonadmin · Member · Jun 3, 2020 at 10:25 am

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  You can try going to your cpanel through : http://www.yourwebsite.com/cpanel

  From there you can manage all of your files (including login info).

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  staff-mckluskey · Staff · Jun 3, 2020 at 11:05 am

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  Hi there!

  What’s the address of the site you’re trying to access?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/