No email password provided

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  katbirchley · Member · Oct 5, 2015 at 1:40 am

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  I set up the email address (email visible only to moderators and staff) through WordPress which I am supposed to be able to access via Google apps however I was never sent a password for this and therefore cannot access the account. I have contacted Google about obtaining a password (and have created the CNAME as they recommened) but they have directed me back to WordPress. Please help! I really need to get this email working so I can launch my site.

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Oct 6, 2015 at 6:15 pm

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  Hi @katbirchley, I’ve just sent a new copy of your welcome email. Please respond there if you need more help. Cheers!

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  katbirchley · Member · Oct 6, 2015 at 9:44 pm

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  Hi, which email address did you send this to? I have not received this.

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  supernovia · Staff · Oct 6, 2015 at 9:56 pm

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  I’d sent it to the one on file here:
  https://wordpress.com/me/account

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  supernovia · Staff · Oct 6, 2015 at 9:58 pm

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  Some mail providers will let you search all folders using “in:all wordpress.com” — I hope that helps!