No Email Received for Site Setup

  • Unknown's avatar

    i didn’t receive the email from WordPress.com to confirm my email address in Site setup in My Home.

    Site: (email visible only to moderators and staff).
    WP.com: Yes
    Correct account: Yes

  • Your account is verified.

    What specific trouble are you running into?

  • Unknown's avatar

    No it’s not.

    i already stated the specific trouble is was running into with my account.
    The message “Please click the link in the email we sent to (email visible only to moderators and staff),” is in Site setup.

  • Unknown's avatar

    The message “Please click the link in the email we sent to (email visible only to moderators and staff),” is in Site setup.

    Logging in to your account, that’s the only step that has been completed in the site setup process since it’s indicating a green checkmark: screenshot

    If you click through to that step, the “Please click the link…” message won’t change, but you should see the “completed” indicator meaning you’ve already done this step: screenshot

    It sounds like you’ve done that already. If it’s not showing as “complete”, please take some screenshots of the same screens I shared above. If you’re not familiar on how to take a screenshot, this support document will help explain how to make one:

    Take a Screenshot

    Then, upload them to your site’s Media Library, reply here, and we’ll take a closer look.

    Thanks!

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