no featured image

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  w417ts9d · Member · Oct 31, 2023 at 7:46 pm

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  my feature images are not showing up on the reader? disabled all plugins, disabled jepack etc still no joy, anyone any idea why?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Nov 1, 2023 at 12:14 am

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  Hi there,

  It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. The Reader implementation we use natively on WordPress.com is different than the connection established via Jetpack-connected sites so we are not in the best position to troubleshoot.

  Can you please report this issue to Jetpack support by asking here? Thanks!

  https://wordpress.org/support/plugin/jetpack/

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  w417ts9d · Member · Nov 1, 2023 at 1:08 am

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  Hi.. No I need help in general lol, dont know whats causing my pics not to show up on reader so I need help finding out why?

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  w417ts9d · Member · Nov 1, 2023 at 2:59 am

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  Hi I dont know whats causing the issue thats why I reached out here. I have no idea if its jetpack.

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  supernovia · Staff · Nov 1, 2023 at 9:51 pm

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  @williamma50 these forums are primarily for the sites we host, and I’m sure if your site were hosted here we could figure it out for you. We do also work with the Reader, but the Reader is just reflecting what’s in your feed, and the feed itself seems to be missing any “media” related markup.

  It should have lines that start with <media for each entry. I am guessing you have a plugin conflict, so maybe look at any plugins associated with your feed or featured images, and troubleshoot their settings? You could also use Health Check. I’d recommend asking in the WordPress.org forums if you need more help. Then, once the media code is showing up in your feed, if the issue doesn’t clear up, please contact Jetpack’s forum here.

  Hoping this helps! And if you’re interested in using our services, let us know what questions you have; we can help you get migrated over. Cheers!

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  w417ts9d · Member · Nov 2, 2023 at 2:54 am

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  Thats very kind of you, thanks a lot appreciate your time. There is always one issue or another puts me right off, having mental health issues, this is supposed to be my relaxation, but it is a nightmare.. no idea how I can fix my feed, have written to jetpack support.