no feedback notification emails

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  radiovibrationbelgique · Member · Aug 24, 2020 at 1:34 pm

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  I am not receiving any notification emails when visitors are sending feedback via the form created with the wp form block.
  I have tried different emails, replaced forms, followed this guide https://wordpress.com/support/wordpress-editor/blocks/form-block/2/

  nothing seems to work…

  help please! :)

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  staff-doublebassd · Staff · Aug 25, 2020 at 1:39 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!