No google authenticator or backup code

• 

  esskimocoldbeats · Member · Dec 24, 2014 at 2:34 pm

  • Copy link
  • Add topic to favorites

  Desperately need to access my wordpress account from my macbook but have lost authenticator and back up codes, I can access on ipad but need it on macbook also.

  Blog URL is http:/www.getrichrapping.com thank you!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 24, 2014 at 5:10 pm

  • Copy link

  Your last resort for obtaining access is to complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery with as much information as possible and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.