No input file specified & Cannot access admin panel

• 

  chesterfieldselfdefence · Member · Feb 29, 2024 at 11:08 am

  • Copy link
  • Add topic to favorites

  Hi folks, I’m cannot connect access my website, it brings back a page that states: ‘No Input File Specified’.

  I also can’t access the control panel/profile page to even log in to disable/enable any plugins, which I’ve read about and might resolve the problem.

  Please advise.

  Self-declared URL: https://www.sheffieldjiujitsu.com/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  fstat · Staff · Feb 29, 2024 at 2:13 pm

  • Copy link

  Hi there,

  I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

  WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

  That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

  If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

  You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

  If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.