No longer able to access site

  • Unknown's avatar
    clerkalpington · Member ·

    Hello

    For a while now I have been unable to gain access to my word press web site. when I try and get on to view something all I get it a page that says it cannot reach the page and when I click the details it says that there are too many redirections.
    I haven’t done anything different to what I usually do with the website so I don’t know how this has happened and I cant get onto the website to try and fix it. Any advice would be much appreciated.

    Thanks

    Emma

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted elsewhere. Therefore, you need to contact your hosting provider regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

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