No longer being notified by email of new comments

  • Unknown's avatar

    I’ve checked my “options –> discussion” settings and they are correct. I’ve always chosen to be notified whenever anyone submits a comment on my blog. But in the last few days that function has not worked. Spam is being caught just fine but I log in to find that comments have appeared – mostly not spam – and I have *not* received email notification of any of them.

    Today I also checked the “moderate all comments” option, logged out and did a test comment. I did get an email notification of that one. But when I un-checked the option and left the option to be notified by email of all comments, and logged out and posted another trial comment, again I was *not* notified by email of the new comment.

    Thanks for looking into this. Not as annoying as the “vanishing images” were over the weekend but that’s because I don’t draw a lot of comments.

  • Unknown's avatar

    Check your spam inbox/ folder. They may be in there.

    Also what are you using for a email service?

  • Unknown's avatar

    I use yahoo email. Have used that email address the entire time I’ve blogged here at WP – no problems till now.

    There are no notifications from WP about comments going into the “bulk” (spam-catching) folder – I’ve checked.

    For now, I’ve set the blog options to require moderation of all comments, and I am getting email notice when a comment has been submitted and needs moderation.

    Thanks!

  • Unknown's avatar

    I have the same problem, if I get a new comment, I am not notified via email? but when i log on and see oh i have some comments, and authorize them.. then i get a notify email? hmmm.. help anyone?

  • Unknown's avatar

    Already discussed today.

    Please follow the suggestions made in that thread.

    (You found this one but not the other one? That’s strange….)

  • Unknown's avatar

    Same here, already have mentioned about this bug/problem on other forum post.

  • Unknown's avatar

    Mentioning this on forum posts will not result in the bug/problem being repiared. Volunteers answering questions including our Moderators do not have beackend access to blogs, only staff do.
    Quoting drmike:

    Best bet would be to submit a feedback from your dashboard and make staff aware that you’re having an issue. You may want to include a link to those comments where you haven’t notices about.

  • Unknown's avatar

    linux, if you don’t real the thread that you post in, it just makes you look foolish and folks laugh at you.

    oh and you owe the mods $10 of starbucks. :-)

    edit: and why are you crossposting? that just makes more work for the volunteers here.

  • Unknown's avatar

    This problem just started for me this afternoon. I have two blogs and one person has commented on http://blogginginparis.com and three on http://vieuxcestmieux.com, and no comments has landed in my mailbox.

  • Unknown's avatar
    thistimethisspace · Member ·

    Submit a support ticket and make staff aware that you’re having an issue. You may want to include a link to those comments where you haven’t notices about. When support opens use this link to report http://wordpress.com/contact-support/

  • Unknown's avatar
    thistimethisspace · Member ·

    dupe deleted

  • Unknown's avatar

    I get so few comments I wouldn’t notice for a week :)

  • Unknown's avatar

    Thanks thistimethisspace. I will, on Monday

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