No longer getting email alerts from wordpress

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  mrbisogno · Member · Sep 4, 2015 at 4:46 pm

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  Since this morning’s post, I am no longer receiving email alerts from wordpress. I checked settings and everything seems to be okay, and I checked my email spam folder and they are not there. I depend on these emails (for six years now)! Here’s the short-link to the post: http://wp.me/pAnZn-3eq

  Bisogno

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 4, 2015 at 4:53 pm

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  Please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Sep 4, 2015 at 4:54 pm

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  Also make sure you have not blocked email at the bottom of this page please https://wordpress.com/me/notifications

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  mrbisogno · Member · Sep 4, 2015 at 6:32 pm

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  My mail is not blocked in notifications.

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  timethief · Member · Sep 4, 2015 at 6:34 pm

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  Thanks for checking. This thread is tagged for Staff help so please be patient while waiting.

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  supernovia · Staff · Sep 4, 2015 at 7:31 pm

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  @mrbisogno can you check with your provider to be sure your mailbox isn’t full?

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  mrbisogno · Member · Sep 4, 2015 at 9:04 pm

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  I am getting all other mail except wordpress notifications, but I will check. Thank you.

  Best,
  Bisogno

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  supernovia · Staff · Sep 4, 2015 at 10:01 pm

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  Thanks :)

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  mrbisogno · Member · Sep 5, 2015 at 5:00 am

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  I checked with my provider and the mailbox was full. I have raised my quota to unlimited. Thank you so much for your quick response to my issue.

  Bisogno

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  julespaige · Member · Sep 5, 2015 at 12:32 pm

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  I’m having the same issues as those above. Sept 5th 2015.
  Last week it was ‘blinking’ really blinking notifications on the sites.
  I haven’t changed anything in my settings – have you? My mailbox doesn’t have any limits and I’ve never had an issue like this before. This particular (my) e-mail account was set up just to receive WP notifications (99.9) but I’ll check if all my mail has stopped.
  Thanks for looking into this.

  Can I ask what are you folks at WP are working on this time that has changed how we get our e-mail?

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  julespaige · Member · Sep 5, 2015 at 12:37 pm

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  Yes, it is just WP notifications that are not getting to my e-mail inbox. It is not full. I just sent myself a note via a different account to my own ‘WP’ e-mail account and it came through just fine.

  At least we are still getting notifications at our WP sites. But this is a tad annoying.

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  julespaige · Member · Sep 5, 2015 at 1:42 pm

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  OK, I just got a new notice from my site in my inbox.
  Sept 5, 2015 – at about 9:45 am my time.
  Hopefully the issue is fixed.
  Though I doubt the older notices will show up.

  Thanks.

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  mrbisogno · Member · Sep 5, 2015 at 3:56 pm

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  I haven’t received any old notifications either. Is it possible to get these back supernova?

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  julespaige · Member · Sep 5, 2015 at 5:21 pm

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  OK not everything is fixed. Got notification for a different WP blog about an hour ago (now it is about 1:20 pm Sept 5, 2015) and it did not show up in my email inbox.

  Guess one step at a time…

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  julespaige · Member · Sep 5, 2015 at 5:35 pm

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  Hmmm… running about an hour and a half behind.
  I won’t know about the other blog…
  Well unless I leave my self a comment on it. (Just did…)

  Well it didn’t come through yet… But I’ll let you know in two hours…

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  julespaige · Member · Sep 5, 2015 at 9:13 pm

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  Nope, still didn’t get the comment I sent to myself…
  WP folks if you are having the weekend off – Enjoy some family time.
  But can you maybe fix this issue by Tuesday?

  And to Mr.Bisogno… I don’t care about getting the old stuff…in my inbox. The last time something like this happened the old stuff never came through. I just want the problem to be fixed and not messed with in the future. I’ve gotten other mail. But only two things from one of my sites in my email inbox. But then it could just be a slow day?

  I just hope one fix doesn’t make another mess. I am an optimist.

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  katiefoolery · Member · Sep 5, 2015 at 9:38 pm

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  This is also happening to me, as of the 5th of September. The wordpress app shows I have new comments but they’re not going through to my email. I prefer to see new comments via email because the app is often flaky about updating the list of notifications. I use gmail, so there’s no way my inbox is full.

  Hope this is an easy fix.

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  supernovia · Staff · Sep 7, 2015 at 6:26 pm

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  @julespaige and @katiefoolery , your issues are not actually the same as the one @mrbisogno had. His problem was that his mailbox was full, so feel free to check that with your mail providers.

  If you still need help, please start a new thread and tag it “modlook.” That will help us see more information about your account while we help each of you.

  I’ll close this thread out before it gets too complex.

  @mrbisogno – I can’t resend old notifications that were rejected, but you will get all new notifications from here. Cheers!