No longer have access to email.

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  myclosingthoughts · Member · Jan 21, 2026 at 10:12 pm

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  My school email (email visible only to moderators and staff) was deleted so I can’t access my site.

  The blog I need help with is: (visible only to logged in users)

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  myclosingthoughts · Member · Jan 21, 2026 at 10:14 pm

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  My new email is (email visible only to moderators and staff)

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  staartmees · Member · Jan 22, 2026 at 7:11 am

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  As you have a paid plan, simply use the Transaction ID to restore access to the account owning that site – https://wordpress.com/support/account-recovery/#transaction-id

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  myclosingthoughts · Member · Jan 22, 2026 at 5:03 pm

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  I have input the Transaction ID and I get this error message: We could not find an account that matches your login. Please check your spelling. Note that we can only provide support for WordPress.com accounts – do not use this page for your own WordPress.org blog.

  I have checked the WordPress.com site and confirmed that my account is being hosted by them.

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  glennleach1 · Member · Jan 23, 2026 at 9:33 pm

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  I was able to get my college to reactivate my email so I could recover my account.