no longer have registered email access
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My original site http://www.courtcomplianceeducation.com I can’t log in because I don’t have access to the registered email. None of the recovery options work. What should I do?
The blog I need help with is: (visible only to logged in users)
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We can’t help as your site isn’t running on the wordpress.com platform – https://whois.domaintools.com/courtcomplianceeducation.com. I also see that site is no longer online. You must contact your hosting and/or registrar support to solve this problem.
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I’m just trying to get into my WordPress account so I can edit my site. I don’t have access to my original email so I can’t recover it.
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Hey there,
As mentioned, on these forums, we can only assist with WordPress.com related issues. Therefore, I wanted to remind you about the option to migrate your WordPress site to our servers.
The content alone can be moved by exporting from Tools > Export, and then imported as per these steps here: https://en.support.wordpress.com/import/ (Tools import). To get the storage you need, and to be able to use a custom primary domain, a paid plan would need to be in place: https://wordpress.com/pricing/
Alternatively, a site can be migrated into WordPress.com, as is – including all content, themes and plugins. We make the migration process easy with the WordPress.com Migration plugin, which you can find at this link: https://wordpress.org/plugins/wpcom-migration/.
A site being migrated into WordPress.com using this plugin would require a WordPress.com Business Plan.
We provide a fully managed hosting service with a custom server environment, specifically optimized for WordPress. This means you’ll benefit from built-in security measures, performance improvements, and in-house support to address any questions or concerns you may have.
Migrating your site to WordPress.com may initially seem like a daunting task, but the advantages of our fully managed hosting service outweigh the effort involved. With our optimized server environment and tailored version of WordPress, you’ll have access to the best possible hosting service for your WordPress website.
However, if you decide not to migrate your site to WordPress.com, don’t worry! We still want to ensure you receive the help you need. The open-source WordPress forums are available to provide support, where you can connect with experts in WordPress who are well-equipped to assist you with any issues you may encounter.
We hope this information is helpful. If you have any questions or concerns, please don’t hesitate to contact us. Thank you for considering WordPress.com as your hosting solution!
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I would consider migrating it to WordPress hosting but first I have to find it. I can’t seem to get back into the original account. The login and password do not work, although they worked before (a few months ago.) How do I verify if the original files are even there if I don’t have access to the registered email or any of its contents?
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Hi there!
I checked again and confirmed that we never hosted the domain courtcomplianceeducation.com on WordPress.com. This means we don’t have the site or any of its content and, unfortunately, we are unable to help with logging into the original site or retrieving the content.
The domain seems to be pointing to GoDaddy hosting at the moment. Could you try contacting GoDaddy support in case the site was hosted by them? You’ll need to find out where your site is/was hosted because only the hosting company can help you with logging into the site. Nobody else except for the hosting company can help you with logging into the site if you don’t have access to the login credentials.
Once you have access to the site, you can consider migrating to WordPress.com for all the benefits @aleone89 mentioned above.
Feel free to let us know if you have more questions.
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