no longer have WP site

• 

  pinnacleportcondo · Member · Apr 23, 2021 at 12:50 pm

  • Copy link
  • Add topic to favorites

  I have a new site that was not created using Word Press. I need to cancel all the subscriptions related to the site, including Akismet, Monsterinsights, Ryte and Jetpack. Can you help?

• 

  staff-blorbo · Staff · Apr 23, 2021 at 5:53 pm

  • Copy link

  We have absolutely no history of purchases, transactions, or billing activity of any kind since 2016 under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport (at) wordpress (dot) com