No menus in my wordpress dashboard but only theme and editor.
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I can find the menu in the appearance; I only have themes and editor and there is NO help from customer support. It is 3 days now. Is there no human support on WordPress?
The blog I need help with is: (visible only to logged in users)
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Hi there @mwatatewele12 if your above Private site is using a Block Theme, you’ll find the navigation block in the Site Editor.
Here’s some information to help you edit it
The Navigation block displays your site’s menu to help visitors navigate between pages. In this guide, you will learn how to add and customize the Navigation block. In this guideVideo tutorialAdd a Navigation blockChange which links appear in your menuChoose a different menuChange the menu layout and displayStyle your Navigation blockEdit individual menu links Have a qPost back here if you have other questions about this.
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Hello @mwatatewele12! I just checked your site preciousgiftsinclusive.school, and noticed that you’re using the Kentwood theme instead of Divi. Could you please confirm which site you’re experiencing this issue on?
If I understand correctly, you’re having trouble finding the Navigation block. In that case, please check out this guide on how to add blocks to your site:
https://wordpress.com/support/wordpress-editor/add-content-blocks/Following these steps will allow you to add any block you need. Here is also a screenshot to help guide you better.
Please feel free to follow these steps and let me know how it goes. If you encounter any issues, don’t hesitate to share a screenshot or additional details so we can help further.
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There is literary no block to add; when I click the + sign, all I see is post, media, page and user.
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Thanks for letting us know about this, @mwatatewele12! Let’s see what’s going on. We’re here to help you.
Could you please share a screenshot of what you’re seeing when you try to add a block? You can take a screenshot by following this guide:
https://wordpress.com/support/make-a-screenshot/Looking forward to hearing from you!
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Is there a way I chat directly with support please? No replies to my messages after the bot says next I talk to support.
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@mwatatewele12. I hear you! The block editor is still relatively new for many folks, and it can feel a little overwhelming at first. The good news is that once you get the hang of it, you’ll probably find it really flexible and even start to love working with it.
If you’re having trouble uploading a screenshot here in the forum, you can upload it to your site’s Media Library instead, and we’ll be able to check it from there.
That said, I strongly encourage you to reach out to us directly from your dashboard. In chat, we can go a step further and even make a short video to walk you through adding your menu back. There are also some details we can’t safely share here in the forums for privacy reasons, so chat will give you the best help.
Here’s how to get in touch with us:
https://wordpress.com/support/help-support-options/#how-to-contact-usOnce you reach us there, we’ll guide you in real time and make sure your menu is back in place.
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