no mobile access to my wordpress blog

  • Unknown's avatar

    I bought a domain name with ipage “www.sillyapron.com” and it redirect it to “sillyapron.wordpress.com”
    I can access “sillyapron.wordpress.com” from a computer and from a mobile device, but I can’t access “www.sillyapron.com” from any mobile device, only from a computer. I need it to work from a mobile as well. Thank you for your help!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
  • Unknown's avatar

    I upgraded to domaine mapping and it’s working, thank you.
    I have two more questions:
    1- http://www.sillyapron.com doesn’t display properly in windows, what can I do?
    2 -I bought a theme and then I discovered a free theme that I liked better(chateau) so I switched, do I get refund?

  • Unknown's avatar

    1) you just added domain mapping and changed the name servers – changes start in a few hours but it can take 24 to 72 hours for changes to reach the far corners of the internet and access to become reliable – Domain Helper shows all the settings are proper – Patience Grasshopper

    2) You have 30 days to request a refund for a theme you purchased at WordPress.COM. You can request a refund yourself

    Dashboard >> Store >> My Upgrades >> Should be a refund button associated with the Theme listed

    The staff says it can take 1 to 2 weeks for the credit to get back to the card that was originally charged.

    I would expect that you will see some type of confirmation message of some sort for the refund – however I have never ask for a refund myself

    Good luck with your site

  • Unknown's avatar

    Thank you. My experience with iPage was negative and I would like to swich my domain name to wordpress. Can I do that? I would like to keep sillyapron.com I bought with ipage initially?

  • Unknown's avatar

    My experience with iPage was negative and I would like to swich my domain name to wordpress. Can I do that?

    Howdy! It is not currently possible to transfer your domain to WordPress.com:

    Domains

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