No new subscribers. No Subscriber emails sent

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  esprit3 · Member · Sep 1, 2021 at 10:14 pm

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  Hi

  I have disconnected and reconnected Jetpack but still no new subscribers are added or new post email notifications are sent. Please advise.

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Sep 2, 2021 at 4:48 am

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  Hi there!

  Sorry to hear that you’re having issues. As your site is using the WordPress.org software and your question is related to the Jetpack plugin, could you please post on the Jetpack support forum here: https://wordpress.org/support/plugin/jetpack/ ?

  We primarily provide support for WordPress.com sites on this forum. The Jetpack support team will be happy to look into this for you once you’ve posted on the Jetpack support forum at the link above.

  Regards

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  esprit3 · Member · Sep 16, 2021 at 8:55 am

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  But its a .com site using own hosting

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  aisajib · Member · Sep 16, 2021 at 9:38 am

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  Hi there!

  Every WordPress site hosted elsewhere is using the WordPress.org software. A WordPress.com site can’t be hosted elsewhere or using ‘own hosting.’

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

  Your site at schady-muller.com is connected to your WordPress.com account via the Jetpack plugin, but the site itself is using the WordPress.org software and is hosted elsewhere.

  If you’re having trouble with the Jetpack connection or need help with anything related to Jetpack, you’d want to post on the Jetpack support forum at https://wordpress.org/support/plugin/jetpack/

  Regards