No normal login to my website

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  prosperjerominus · Member · Oct 20, 2020 at 1:54 pm

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  I have just connected my Admin/ Jetpack to wordpress.com account. Since then (few minutes ago) I do not have access to my toolbar (top) I use for editing the website.

  I wish to retsore the site such that I can work with my login – not connected to Jetpack nor WordPress.com account.

  Can you help here?

  Many thanks in advance!
  Jerome

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  supernovia · Staff · Oct 20, 2020 at 5:47 pm

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  Hi Jerome, your top toolbar should still be visible. Using Jetpack won’t change that.

  Check wp-admin / users / my profile to ensure you have the top toolbar option checked.

  I wish to retsore the site such that I can work with my login – not connected to Jetpack nor WordPress.com account

  Can you clarify? What’s not working with the login? Also please note we wouldn’t be able to restore things on our end. Your host can help you restore a previous backup.

  Or, if you’re using Jetpack Backup, that can help too, but it sounds like that isn’t the issue here.