no notifications

  • Unknown's avatar

    hi

    I dont get any email notifications when my post goes live. i even tried subscribing to my blog, it says subscribed but i cant find my email in the subscriber list and i still dont get a notification too. When Ive tried to add my email manually in wordpress i always get an automated reply below:

    The list of subscribers you added to your site seems to have triggered our security filters. Sorry for the hassle!

    It’s nothing to worry about, and our Support team is on hand to help get you back on track. Drop us a line, and we’ll help you to get this resolved as quickly as possible.

    In the meantime, you might want to take a look at our support page for some extra help.

    can anyone help please thanks?

    The blog I need help with is: (visible only to logged in users)

  • Hello,

    It sounds like you’re trying to receive email notifications when your post goes live and are experiencing some issues with subscription. I see that you’ve encountered an error when trying to manually add your email to the subscriber list.

    I think the issue might be related to using your admin email address for subscriptions. The admin email address is often used to send admin messages, so you may not receive notifications in the same way as other subscribers.

    To see what other subscribers see and receive notifications, you can use an alternate email address (not the same as the one you have listed under your WordPress.com account) to subscribe to your blog. This will allow you to test the subscription and notification process effectively.

    If you encounter any further issues or need additional assistance, please feel free to reach out. We’re here to help.

    Thank you!

  • Unknown's avatar

    hi thanks every much. I’m sorry I dont understand some parts of this. I used to get email notifications when posts go live but this suddenly stopped. To difficult to say when it stopped exactly as i took a long break from blogging but started up in Dec 23, from Dec 23 I dont get the email notifications anymore. I only tried subscribing because I want to know when my posts go live

    what do i need to do to get email notifications when my posts go live apart from subscribing? thanks

  • Unknown's avatar

    Upon reviewing our email delivery logs, it appears that you were sent the new post notification for “Hyperpigmentation Evening Routine” when it was published. Could you please check your email for this notification and ensure that it hasn’t been flagged as spam? The email would be from (email visible only to moderators and staff), so you can search your inbox for that address if the notification isn’t immediately visible.

    If you can’t locate the email, it might be helpful to contact Outlook support to investigate why our emails aren’t reaching your inbox. Keep us posted on your findings!

  • Unknown's avatar

    hi thanks for the update. I didn’t receive any email notification so will contact outlook

  • Unknown's avatar

    I have the same problem, and actually it is two problems.

    1. I am not receiving notifications of new posts from WP blogs I am subscribed to.
    2. People who are subscribed to my blog are not getting notifications of my new posts.

    Examples: whisperinggums.com posted on Monday night as she always does, and I have had no notification of it. https://whisperinggums.com/2024/02/05/monday-musings-on-australian-literature-secrets-from-the-green-room/

    NO notifications of these either:

    Question 7 | Richard Flanagan (4)

    https://findingtimetowrite.wordpress.com/2024/02/06/6degrees-of-separation-february-2024/ and from the same blog, indicating that this has been happening for a few days at least https://findingtimetowrite.wordpress.com/2024/02/02/friday-fun-libraries-with-a-nap/

    A Year of New Zealand Literature

    I can tell that people aren’t getting notifications of my new posts because my email inbox is usually full or chat and commentary, and lately all I’m getting is spam.

    And yes, I’ve checked my junk mail folder. And I cleared my cache last week. And I have all the right updates etc.

    This is not a problem with my computer, it’s some glitch that’s occurred after some alteration at WP.

  • Unknown's avatar

    @anzlitlovers, upon reviewing your account settings, it appears that you’ve blocked all emails from WordPress.com. Since our subscription emails originate from us, blocking our emails will prevent any subscription emails from being sent as well.

    To resolve this issue, please navigate to your subscriptions page (https://wordpress.com/me/notifications/subscriptions) and deselect the “Pause all email updates from sites you’re following on WordPress.com” option. After making this adjustment, remember to save the changes. Please note that this action won’t trigger any notifications that would have been sent while this setting was active. However, moving forward, you should start receiving these notifications again.

    If you encounter any further difficulties, please don’t hesitate to reach out to us!

  • Unknown's avatar

    Well, that’s nice, and thank you… I have unticked that box and hopefully it will work, but I can tell you *for sure* that *I* never ticked that box to pause all notifications. *Never*.

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