No notifications of comments received, or new blog posts on WordPress

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  merewoman · Member · May 21, 2015 at 10:09 am

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  For quite a time now, I have not been receiving notifications of any comments posted on my blog, nor am I receiving notifications regarding new posts on WP blogs I follow.

  Example of my latest blog post, where comments have been left, but no notifications received. https://nodamnblog.wordpress.com/2015/05/21/if-only-i-had-trusted-my-gut-instinct/

  I have checked my settings, and they all appear to be correct.

  The blog I need help with is: (visible only to logged in users)

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  merewoman · Member · May 22, 2015 at 3:37 pm

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  Anybody out there?

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  timethief · Member · May 22, 2015 at 3:42 pm

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  Thanks for the example I tagged this thread for Staff attention. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · May 22, 2015 at 3:43 pm

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  nor am I receiving notifications regarding new posts on WP blogs I follow.

  We each control the frequency of receipt of your posts. See https://wordpress.com/me/notifications and make sure you have not block receipt.

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  merewoman · Member · May 22, 2015 at 3:51 pm

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  Thanks.

  My Subscriptions delivery is set to ‘Instant’, and receipt is not blocked.

  I am subscribed to this thread and look forward to help in finding a solution.

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  timethief · Member · May 22, 2015 at 3:53 pm

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  Good. Now all you need is patience while waiting. :)

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  merewoman · Member · May 22, 2015 at 3:54 pm

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  ;)

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  siobhyb · Member · May 24, 2015 at 9:57 am

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  Hi there.

  I had a look at our mail system logs and can see that we delivered email notifications of the comments on your ‘If only I had trusted my gut instinct’ post to your gmail account.

  We don’t have any delivery error reports next to your email address, and so, as the emails aren’t showing up in your mailbox, the first step should be to check your spam/junk folders. If that doesn’t help, you can use Google’s troubleshooting steps in the following guide, to determine why the emails aren’t showing up:

  https://support.google.com/mail/troubleshooter/4530113?hl=en&ref_topic=3407083

  Let me know how that goes or if you have any extra questions around that.

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  merewoman · Member · May 24, 2015 at 10:08 am

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  Hi

  I’ve just checked my gmail filters, and my fault, somehow I’d marked comment notifications to be deleted.

  Many thanks.

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  siobhyb · Member · May 24, 2015 at 10:15 am

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  Easily done! Glad you were able to get to the bottom of things. :)

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  merewoman · Member · May 24, 2015 at 10:16 am

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  :)