No. of visitors not getting captured in Stats

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  hopesanddreamzblog · Member · Feb 5, 2018 at 9:50 pm

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  I have been noticing for the past few weeks that whenever I am posting a new article on my blog, the no. of visitors is not being recorded. As per the Stats, it is clearly showing that there are multiple visitors from diff countries and the per article-views are also being shown. But the no. of visitors is not getting captured correctly. Pls guide!

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Feb 6, 2018 at 9:05 am

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  Hi hopesanddreamzblog,

  I have been noticing for the past few weeks that whenever I am posting a new article on my blog, the no. of visitors is not being recorded.

  A visitor is counted when we see a user or browser for the first time in a certain period like day, week or month. Therefore, multiple visitors may not be shown in your stats if the same person visits your site several times in a week.

  It can also take up to 2 hours for a new visitors to be reflected in your stats, so it’s normal for that information not be visible in your Stats as soon as someone visits the page:

  Jetpack Stats

  I’ve checked your stats and visitors are being recorded, so I can’t see any issues with the site itself.

  Come back to me if you have any questions.