No one is receivig email notifications after commenting

  • Unknown's avatar
    carriezylka · Member ·

    Hello, I’ve walked through all the troubleshooting guides and confirmed everything is set up correctly.

    I am not receiving email notifications when someone comments on a blog post I publish at https://fictionwritersgroup.com.
    No one is receiving email notifications when someone else comments, despite checking the box to receive them.

    I’ve gone through the troubleshooting process with 4 commenters.

    I do receive them for my other sites. It’s just this one.

    Can anyone help?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

    For help with Jetpack, you should reach out to their support team for help. They’re the best ones to help you sort out the subscription issue.

    If you’ve already reached out to them, they should get back to you soon.

    I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.

  • The topic ‘No one is receivig email notifications after commenting’ is closed to new replies.