No options appear for domain upgrade

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  butterflyawakening · Member · Nov 24, 2014 at 10:07 pm

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  Unable to renew domain – in My Upgrades I’m not shown any options for renewing my domain which expires in 2 days. How can I get around this? I’ve disabled Private Registration & domain locking.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 24, 2014 at 10:10 pm

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  http://www.owngrownorganics.com/ is not hosted by WordPress.COM. It is hosted by Squarespace. Bit the domain URL was purchased here. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

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  timethief · Member · Nov 24, 2014 at 10:10 pm

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  oops! ” Bit” was meant to be But.

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  butterflyawakening · Member · Nov 24, 2014 at 10:12 pm

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  thanks so much. it’s directed to Squarespace but as far as I’ve been advised I need to renew via WordPress still. thanks again

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  butterflyawakening · Member · Nov 24, 2014 at 10:12 pm

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  thanks so much. it’s directed to Squarespace but as far as I’ve been advised I need to renew via WordPress still. thanks again

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  jeremeylduvall · Member · Nov 26, 2014 at 12:05 am

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  Hi!

  It looks like that domain was registered with WordPress.com, but was transferred away to another registrar. It appears as though it is now registered with Tucows as shown here:

  http://who.is/whois/owngrownorganics.com

  Do you remember transferring the registration there? You’ll need to login there to renew the domain.

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  butterflyawakening · Member · Nov 26, 2014 at 8:34 am

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  thank you, this was resolved yesterday. I have updated the status now. Thanks again

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  jeremeylduvall · Member · Nov 26, 2014 at 8:38 pm

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  Not a problem! Happy to help.