NO POST IS SHOWING IN MY WEBSITE

  • Unknown's avatar
    thepetset2015 · Member ·

    TODAY I LOGGED IN TO MY ACCOUNT. MY WEBSITE IS SHOWING DEFAULT. HELLO WORLD POST ALL POSTS ARE DELETED WHY?

    Site: https://thepetsetstore.com.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • Unknown's avatar
    helper-heroponriki · Member ·

    It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    You might also want to reach out to your hosting provider to see if they have a backup of your site that may have those missing posts.

    I hope that helps!

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