No puedo acceder a la administraciòn de mi blog

  • Unknown's avatar
    barreirococo · Member ·

    No recuerdo ni el ID ni URL pues inicié mi blog hace más de diez años. Puedo darles mi número de teléfono [redacted] para que me envíen un SMS y confirmar que se trata de mi persona. Estoy desesperado, hace casi un año que no puedo acceder a mi blog y ahora cuando intento actualizar la contraseña entro en un laberinto. La dirección (email visible only to moderators and staff) ya no la uso aunque la tengo direccionada a mi nuevo mail, que es barreirococo@gmail,con. Gracias por vuiestra ayuda

    The site I need help with is [visible only to staff] (email visible only to moderators and staff)/. This site is not linked to my WordPress.com account.

  • staff-totoro · Staff ·

    Hi! I can use Google Translate to understand you: https://translate.google.com/

    Your said:

    I don’t remember the ID or the URL as I started my blog more than ten years ago. I can give you my phone number [redacted] so that they can send me an SMS and confirm that it is about me. I am desperate, I have not been able to access my blog for almost a year and now when I try to update my password I enter a maze. The address (email visible only to moderators and staff) I no longer use it although I have it addressed to my new email, which is barreirococo @ gmail, with. Thanks for your help

    We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

    With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

    This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.

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