NO PUEDO INGRESAR A I PAGINA DE CAROLARZUBIALDE.ORG. PORFAVOR NECESITO AYUDA

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  confesionesdedanzaycaf8050 · Member · Mar 30, 2023 at 1:06 am

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  Hola, tengo dos lugares, uno bajo mi correo (email visible only to moderators and staff), que es el principal, el cual registra un pago anual Necesito que lo activen. El Otro de Confesiones de danza y Cafe, que es este donde reclamo, automaticamente se generó con la edicion de mis podcast Y aqui no necesito mayor movimiento ni actualizacion. Por ello suplico que solo permitan el acceso de mi persona a editar contenido a carolarzubialde.org. MIL gracias. Hoy quise ingresar y sólo aparece CONFESIONES DE DANZA Y CAFE, no necesito editar ese espacio. Mil gracias. espero se realice el cambio. Buenas noches.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Mar 30, 2023 at 2:00 pm

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  Hi there!

  I can only provide support in English and I used Google Translate to translate your message.

  To manage the carolarzubialde.org website, you need to log into the other account that uses that email address. If you don’t remember what password you set, you can use this form to request a password reset, then check your email for that reset link:

  https://wordpress.com/wp-login.php?action=lostpassword

  If you don’t have access to that email address and since there are paid upgrades under this account, you can use the Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:

  https://wordpress.com/wp-login.php?action=recovery

  Just fill out as much information as you have, including an email address where Support can get in touch. The transaction ID will be on your bank statement as WordPress followed by a ten-digit letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  You can read more about what the account recovery process entails here:

  https://wordpress.com/support/account-recovery/

  I hope that helps! Let us know if you have any questions.