No puedo instalar el tema

  • Unknown's avatar
    genteconsentido · Member ·

    No me permite activar el tema para personalizarlo

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi there!

    It looks like your Business plan expired some time ago but has not been correctly removed from your site.
    To do that, we’ll need to revert your site to the state it was before you uploaded the first plugin. You will likely lose all content added after afterward so I would recommend that you first export all your content, create a test free site to import the content there, and make sure everything was copied correctly.

    Once you have the backup site, let us know here and we’ll proceed with the revert. If needed, you’ll be able to import any missing content from the backup site.

    If your idea was to upload a custom theme, you’ll need to re-purchase plan Business from My Site>Plans>Plan.

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