No reader, no sidebar, not possible to write new posts
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When I press the button for Reader, my Blog or Write, the only thing I see is a white page and a W in the middle of it. What has happened?
The blog I need help with is: (visible only to logged in users)
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First, please make sure that your browser is up to date: https://browsehappy.com/
If it is not, please try updating your browser or switching to a different browser.
If it is, please do these two things:
1. Try clearing your browser’s cache and cookies.
2. Try with all browser extensions or add-ons temporarily disabled.
Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.
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I switched to Firefox and updated it to 92.0. No result. I’m used to Safari, but there are no updates, my MacBook Pro is too old, from 2012, so the Safari is 12.1.2.
I think I’m too tired now, so I have to continue tomorrow. Thank you for trying to help me.
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Hi there,
To clarify on what if going on here, the “white screen” when you try to edit something is related to an expired “login auth” cookie that is necessary to recognize you as the site owner.
However, if you clear your cookies (which forces a new, properly working one to be stored instead) you should not have this issue. This is not related to a software update, but something you can do in Safari at any time.
If you follow the steps here, and clear your cache and cookies, are you then able to proceed with editing your site?
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https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Remove stored cookies and data: Click Manage Website Data, select one or more websites, then click Remove or Remove All.
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With Safari there was a message: ”Unsupported browser”. Finally I managed to login with Firefox, but I’m not used to it, I have always used Safari on my Mac.
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We can only guarantee support for the current version of a browser and one version back, so in this case that’s Safari 14 and 13.
Are you able to update macOS any further so you can get the latest Safari? https://support.apple.com/en-us/HT201541
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I am having the same problems except with Edge on Samsung Tab S7 .. it displays https://wordpress.com fine but when I go to log in.. nothing just a great big w and I can’t get to login page.
Thought it was a tablet problem, tried it on android phone and same is happening.. Luckily I can log in with chrome on tablet.
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Which version of Edge and Android are you running?
Also, does the Android app work? https://apps.wordpress.com/mobile/
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Both Tablet and Phone are Android 11 and Edge App version 46.06.4.5161
Just tried Edge on Windows 10 PC and everything works ok. And the App works ok.
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I tried deleting cookies, site data, app data, and even went as far as uninstalling edge and reinstalling it… and still the same.
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@brenr1958 in the original poster’s case, it ended up being that the browser was out of date, and they were getting a message like that. Are you seeing that anywhere, or just a blank screen? We may want to split this off into a new thread so they won’t keep getting notifications, either way.
Also, are you able to find the browser’s JS console to see if anything is reported there? And if so, can you share any errors you’re getting?
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Hi… can we split this off or do you want me to create a new topic?
I have the latest edge browser installed on android and if I clear cache, force refresh and go to log-in it states my browser is unsupported – continue to load page anyway.When I click on that it just gives me a white page with a big W in the middle.
Sorry for not replying sooner.
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Hi there,
Please create a new topic and add the tag
modlookso that we can find it. Thanks!
- The topic ‘No reader, no sidebar, not possible to write new posts’ is closed to new replies.
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