No recibí me reembolso.
-
Pasaron 16 días y no recibí mi reembolso, con quien puedo hablar, que puedo hacer?
-
Hi there, I used https://translate.google.com to understand:
I did not receive a refund.
16 days passed and I did not receive my refund, who can I talk to, what can I do?
I can see the refund was sent — actually in two parts because you cancelled your plan, then cancelled the domain several hours later.
One was processed regularly. It can take several business days for that to route back properly and appear on your statement.
The other refund may not appear at all — the entire charge might have simply been voided.
Can you confirm with your bank whether the charge was voided? And if they need an ARN for the other part let us know.
-
Hola, he consultado con el banco y me han informado que el monto de U$S30 no fue reembolsado. Ellos no tienen intereses ni comisiones por transferencias así que espero que hagan el movimiento pronto.
-
There will be only one refund you will see on your account – the domain price of $18. The other $30 was processed as a reversal.
This means the refund was issued before the original charge settled with the bank, so the original charge should have simply disappeared from your bank statement without a refund being issued.
Please check your statement to see if the original issue is still there and in case of doubts, reach out to your bank for more details. -
Mi banco me comenta que faltan USD30 restantes. Se me debitaron los 48 dólares en un solo pago pero solo me reembolsaron 18 dólares. El banco me pide que reclame lo restante y acorde a su respuesta, el banco emitirá un reclamo formal.
-
That $30 would have been processed as a reversal, meaning the original charge would have been removed.
Can you confirm that with your bank?
-
No, se me cobraron 48 dolares juntos, los 18 de dominio y 30 de hosting. Ya lo confirmé con el banco
-
Ok, please let your bank know that the STAN for the reversal is 634050.
They’ll be able to us that to trace it.
- The topic ‘No recibí me reembolso.’ is closed to new replies.
WordPress.com Forums 