no refund

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  britannyhamm · Member · Aug 3, 2015 at 1:42 pm

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  Hello, I cancelled my upgrade before it was to charged me and it still charged me $99. My plan has cancelled but there’s nothing showing a refund. I am concerned about my money

  The blog I need help with is: (visible only to logged in users)

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  richrobinkoff · Member · Aug 3, 2015 at 5:23 pm

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  Hi there. I have tagged this topic for staff review, someone will respond when they reach your spot in the queue.

  Please be patient and make sure to click the link on the right to subscribe to topic so you are alerted to their response.

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  staff-ozmodiar · Staff · Aug 3, 2015 at 7:47 pm

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  I’m seeing that payment as having been voided. So unless I hear otherwise from you, I’m going to assume that this has been taken care of. Please let me know if that is not the case.

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  britannyhamm · Member · Aug 3, 2015 at 8:29 pm

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  It shows a $99 pending charge from wpchrg.com 877-273-3049 caus. It happened Friday. Thank you for responding in a timely mannor.

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  staff-ozmodiar · Staff · Aug 4, 2015 at 5:43 pm

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  As far as I can tell, the only charge associated with the account you are posting from was voided. Now, it may be that your banking information just hasn’t updated to reflect that yet, which is something that can take a few days sometimes.

  But to be sure, can you fill out the info here: https://wpchrg.wordpress.com/

  …and double check to make sure that it was for WordPress.com Premium for http://beautifulnaturalmom.wordpress.com/ ? It is possible that you somehow set up a second account somewhere that got charged. So I’d like to rule out that possibility.