No refund received

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  quantum1968 · Member · Sep 19, 2013 at 12:41 pm

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  I cancelled my new premium service and I haven’t received my refund.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 20, 2013 at 2:37 am

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  Provided you are logged in under the same username account that purchased the upgrades, you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds

  Note: It takes from 1 – 2 weeks for the refund to be received.

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  staff-ozmodiar · Staff · Sep 20, 2013 at 6:30 pm

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  Just in case, you see this post as well, I am going to direct you to your most recent support request thread here:

  https://en.forums.wordpress.com/topic/refund-please-just-do-it-stop-telling-me-to-go-somewhere-else?replies=2

  Please respond there and I will be happy to help.