no refund received

  • Unknown's avatar
    humzabhat · Member ·

    i cancelled the purchase of domain on feb 3 2023 but i haven’t received any refund yet??

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I’ve just checked your account, and I can confirm that a full refund was issued from our end. You can see the refund receipt at https://wordpress.com/me/billing

    Note that your bank/credit card company may take some time (sometimes a full billing cycle) to show the refund. Some will remove the original charge from the statement instead of showing the refund as a separate transaction.

    I’d suggest waiting another week and contacting your bank/card issuer to find out the status of the refund.

    On a separate note, would you mind sharing with us the reason for canceling your domain on WordPress.com? Is there anything we could do to help you? If you still need a site, feel free to tell us more about your site goals, and we’ll be happy to help you build it on WordPress.com.

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