No reply

• 

  viraecom · Member · Feb 21, 2024 at 1:20 pm

  • Copy link
  • Add topic to favorites

  I made a request regarding the closure of my viraecom.com site but no one got back to me

  Self-declared URL: https://viraecom.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  staff-oikake · Staff · Feb 22, 2024 at 1:51 pm

  • Copy link

  Hi,
  
  I’ve checked it, and the site viraecom.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/
  
  Your site is hosted with OVH. You need to contact them to get assistance with this site.
  
  Hope this helps!