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  simplex11 · Member · Sep 25, 2024 at 9:34 pm

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  I sent 3 emails to WP.com in the past week but no reply. Any idea how to communicate with them?

  The blog I need help with is: (visible only to logged in users)

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  chaoticespeon · Member · Sep 26, 2024 at 12:30 am

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  If it’s any consolation, it’s not just you. I’m still waiting for a response too

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  makokoby6 · Member · Sep 26, 2024 at 9:51 am

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  me too!

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  makokoby6 · Member · Sep 26, 2024 at 9:56 am

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  I’m on the personal plan (the lowest plan grade). I don’t know whether they respond to people who are on higher paying grades, and if so, that would be so unfair. I paid for help…

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  staff-dpwordpress · Staff · Oct 10, 2024 at 6:21 pm

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  Hi all!

  We’ve realized we need to prioritize our fastest responses according to urgency (like when someone’s site goes down), so you might not get an immediate response from our team as frequently as before. Rest assured, we’re still here and will get back to you as quickly as possible!

  Best :)