No response from customer support

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  pumbrellatherapy · Member · Aug 20, 2024 at 9:04 pm

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  I have not received a response from customer support for weeks now and I want a full refund of my account. My website has many issues AND customer support has not reached out to help me. Please refund me. I’m not satisfied whatsoever.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Aug 21, 2024 at 7:28 am

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  You can start the refund process by following this guide and as long as your purchase is within the refund period: https://wordpress.com/support/refunds/

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  pumbrellatherapy · Member · Aug 21, 2024 at 10:35 pm

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  it doesnt work. ive tried multiple times

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  tanjoymor · Member · Aug 22, 2024 at 2:39 am

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  @pumbrellatherapy I’ve replied to your support ticket with further information.